CÔNG TY TNHH MTV International Trimmings & Labels (Việt Nam) NGÀNH NGHỀ SẢN XUẤT TEM NHÃN RECRUITMENT: CUSTOMER SERVICE OFFICER - ATTRACTIVE SALARY

30/03/2022 09:07, Nhà đầu tư tuyển dụng

Thời gian tuyển dụng: 30/03/2022 — 30/04/2022

Số lượng: 1


CÔNG TY TNHH MTV International

Trimmings & Labels (Việt Nam)

NGÀNH NGHỀ SẢN XUẤT TEM NHÃN

RECRUITMENT

01 CUSTOMER SERVICE OFFICER - ATTRACTIVE SALARY

MAIN DUTIES:
• Purchase Order (PO) follow up.
• Co-ordinate between customers / vendors and internal production team or purchasing team for order fulfillment.
• Communicate with other departments for problem solving
• Systems maintenance and problem solving
• Confirm receipt of customer’s orders. Provide excellent customer service to gain new customers and maintain existing customers
• Provide info. to Accounting dept. for proforma invoice issuing if necessary.
• Work with accounting team and customer for chasing customer’s long outstanding payment.
• Handle enquiry from customer via E-mail / Phone. (Such as order status, delivery schedule, product information, payment issue, etc.)
• Work with product development Team, purchasing team, and internal in-house production team to arrange production and ensure on time goods delivery
• Work with Accounting Team and Logistics team to arrange goods delivery
• Open orders and non-shipped goods checking
• Provide proper shipping method recommendations to customer when necessary
• Work with accounting team and customer for chasing customer’s long outstanding payment.
• Negotiate with customer for problem solving (e.g. production lead time communication, minimize Company’s loss for claim issue etc.)
• Clarify and verify all the PO info. during order entry stage
 
REQUIREMENT:
- University or colleague above
- Major : Sales or C.S
- Skill : Good at English (Speaking and writing)
- Experience : 2 years or above in printing or garment industrial.
 
CONTACT: MS.HUONG -0975633240 ;
EMAIL: hana.phan@itl-group.com.vn